Wierdness of Technology

When I write something for this blog, I frequently hit the "preview" button to make sure that it's going to look on your screen the way it looks on mine.I wanted to post an article that involved data in tables. It didn't preview well. Not well at all.At first, I tried...

Don’t Confuse Response With Return

I just got off the phone with a client. We discussed the results of a two-step campaign he's been running to establish a relationship with potential customers. He quickly steered our conversation toward response percentages."Response is not yet relevant," I said. "The...

Zen And The First-Time Buyer

A Zen truism: when the student is ready, the teacher will appear.All over the world the vast majority of people are passing through stages of their lives, and ignoring advertising. Most people don’t need, don’t want, and are not even interested in most products being...

More Advertising Thoughts From The Road

1) If people don't know you exist, they can't buy from you. (You've heard before that it pays to advertise). 2) Just because customers don’t complain doesn’t mean they are happy. 3) Don’t assume that everyone is like you. Other people don’t watch the same television...