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Your Favorite TV Ad

Your Favorite TV Ad

by Chuck | Oct 14, 2011 | Ad Critique / Classic Examples, Fresh Catch, Image Advertising, Branding, and Positioning

People will claim this as their favorite ad. The RPA agency will win awards. And sales of Ozzy’s catalog will spike before Christmas.

But it won’t sell cars.

Focus on Customer Value to Survive the Coming Shake Out

Focus on Customer Value to Survive the Coming Shake Out

by Chuck | Oct 2, 2011 | Customer Education, Expectations, and Motivation, Customer Focus, Retention, and Evangelism, Fresh Catch

There’s a business shake out coming. Most businesses will survive. A few will thrive. They will deliver exceptional customer value.

Is a Radio Remote Broadcast a Good Investment?

Is a Radio Remote Broadcast a Good Investment?

by Chuck McKay | Sep 20, 2011 | Budgeting, Pricing, and Return on Advertising Investment (ROAI), Fishing 101 - the "How To" Class, Media, Social Media, and Word-of-Mouth (WOM)

There’s no sin in passing up an inexpensive opportunity which won’t benefit your company.

You Can’t Win Customers With a Boring Newsletter

You Can’t Win Customers With a Boring Newsletter

by Chuck | Sep 14, 2011 | Customer Focus, Retention, and Evangelism

Are you making these four dreadful newsletter marketing mistakes?

Five Advertising Lessons From The Personals

Five Advertising Lessons From The Personals

by Chuck McKay | Sep 14, 2011 | Ad Writing / Copywriting

Some of the best, and the worst, techniques in advertising.

Buddy, You Don’t Offer Enough Value

Buddy, You Don’t Offer Enough Value

by Chuck | Aug 15, 2011 | Customer Focus, Retention, and Evangelism, Fresh Catch

In this economy shoppers carefully consider every purchase.

But they’re not looking for cheap, they’re looking for value.

Track Advertising Results

Track Advertising Results

by Chuck | Aug 3, 2011 | Around the Cooler

Roy Williams says if your ad makes a deep impression, you can measure people buying what you sell.

Budgeting For Word Of Mouth

Budgeting For Word Of Mouth

by Chuck McKay | Jul 27, 2011 | Media, Social Media, and Word-of-Mouth (WOM)

Surprise people, they’ll talk about you. Promise, instead of surprising, and you only raise expectations.

Why I Don’t Care For Co-Op Advertising

Why I Don’t Care For Co-Op Advertising

by Chuck McKay | Jul 26, 2011 | Fishing 101 - the "How To" Class

It seems like such a great idea. The manufacturer teams up with you to share the cost of promoting his items which you sell.

Data Mining for Better Ad Copy

Data Mining for Better Ad Copy

by Chuck | Jul 13, 2011 | Market Segmentation, Targeted Marketing, Database Marketing

We know your customers aren’t all exactly alike. Both the differences and the similarities make for effective advertising. And the information we need is in your customer data.

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